APQC’s Process Classification Framework® (PCF) is a taxonomy of business internally and externally with organizations from any industry. APQC’s Process Classification Framework (PCF) – Cross-Industry and. APQC’s Process Classification Framework® (PCF) is a.

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PCF – Process Classification Framework – APQC

Add comment Login or register to post comments. This is a Microsoft Excel template.

This is a much more frequently observed adoption strategy as the changes can be implemented “softly” and made permanent when and if the business needs justify it. Newer Post Older Post Home.

Overlayment of clasaification process framework atop existing organizational structures or process models is accomplished through a mapping layer. It is designed as a framework and global standard to be customized for use in any organization. It proved to be an invaluable tool in lining up the business processes and activities to the Component Model structure.

Thus, the PCF does not list all processes within a specific organization, and every process listed in the framework does not exist in all organizations. Most Business Process Tools require that each element has a unique identifier, which is usually assigned by the software. Get more details about this document and our industry-specific PCFs at www. Looking to benchmark, manage content, or define business processes? After acquiring several autonomous organizations, Pricess Services needed to consolidate its business processes.

Organizations can use the PCF’s common terminology to name, organize, and map their processes. Want more information on applying process frameworks to your organization? It also forms the basis for a variety of projects related to business processes. To provide a basis for establishing a Unique Identifier the APQC Process Classification Framework PCF provides a standard nomenclature framework of unique identity numbers down to the activity level that is divided into 4 levels.


It provides a means for all BPM developers and project participants to establish a consistency throughout the project and set a baseline on which future enhancements and improvements can aqpc measured.

This cost is essentially the time it would take the process definition team to develop their own process model and obtain consensus from the various stakeholders about the processes included within it. More information about formatting options. December 8, Author: Originally envisioned as a tool to aid in performance improvement projects, the framework evolved into the broad taxonomy that it is today. In cases such as this, modifications to the PCF can be minimized and addressed in the mapping layer as needed.

Once you’ve decided adopting a process framework is the best path for your organization, browse the Putting the PCF into Action collection to get insights on the common adoption and implementation practices, and how to overcome challenges associated gramework adopting the PCF.

It is also helpful as a tool for explaining a business in terms of horizontal processes rather than vertical functions. The framework from APQC has provided us with practical knowledge we can actually apply. We do not follow slides for the call; instead, it is a time for you to ask questions and learn from your peers. Within a single organization, five business units could have five different interpretations of the invoicing process, five different definitions for “inventory management,” and five different ways to calculate product development cycle time.

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Most organizations who overlay the PCF on top of their own frameworks usually do so to benchmark with other organizations. Instead of asking what benefits the framework could provide, ask what the cost of not using this tool would be? Starting with a process framework or reference model accelerates these activities by giving professionals a basis on which to build. Share to Twitter Share to Facebook. Customization of the framework is typically significant and extensive.

Process Classification Framework (PCF)

To further support process definition, benchmarking, and content management activities, APQC provides definitions and key performance indicators for many of the process elements in the PCF. Posted by David Brown at 5: If you do not have Excel installed on your computer, then the file will not open.

Case Study After acquiring several autonomous organizations, Transfield Services needed to consolidate its business processes. The PCF creates a common language by outlining all of the processes practiced by most organizations, categorizing them, and aligning them according to a hierarchical numbering system. This is a relatively rare circumstance across entire organizations, but some divisions and sub-groups may take this approach during reorganization activities. The benefit of this structuring is a clear alignment of work to the model of the work without a translation layer.